Contact Us

Contact Us

We want to hear what you have to say – your opinions and experiences are important to us.

If you have any questions regarding our website, our products and services, your personal account(s), or any comments and/or general concerns, please call our Customer Contact Centre at 902-492-6500 or toll free (North America) 1-800-474-4282. Or, if you prefer, you can fill out the online feedback form here.

Ask us a question

Simply enter a question, and our service will display the best and related answers. For example, "How do I find my account number?"

Click here to ask!

Mailing Address

Our corporate office mailing address is:

Credit Union Atlantic
7105 Chebucto Road, Suite 350
Halifax, NS
B3L 4W8

Branch addresses can be found here.

Lost or Stolen Cards

  • If you are looking to report a lost or stolen  debit card, please call our Customer Contact Centre at 902-492-6500 during our regular business hours, Monday-Friday 8:30am - 6:00pm. Outside of these hours, please contact our card services provider directly at 1-800-567-8111.
  • If you are looking to report a lost or stolen  credit card, please contact our card services provider directly at 1-800-567-8111.

Tech Support

For assistance, please call 1.888.CREDIT-U (273.3488) or email Sonoma Online Technical Support
 

Find Branch/ATM

Enter address, postal code or branch name