Credit Cards

 

April 17, 2018

To Members and Friends of CUA,

Each and every day, our team explores new ways to help you get ahead with the support of banking products and services. As a full-service banking institution, CUA is committed to offering a variety of flexible products that meet your unique needs.  With that in mind, we are pleased to announce a change as it relates to our existing line of credit card products.

CUA will introduce a new line of personal and business credit cards in June 2018.  We are very excited.  Our new card offering will provide options to our members that specifically meet their individual needs, including cash back, low rate and rewards program options.  In addition, these cards will offer great benefits and features that we are confident will deliver value to cardholders. 

The new line of cards will be issued by a new provider. As you may know, CUA’s current credit cards are issued by CUETS Financial, a division of The Toronto-Dominion Bank.*

CUA’s agreement with CUETS Financial ends May 31, 2018, at which time CUA will be offering new card products. As a result of this change, CUA will no longer be in a position to provide member service on CUETS Financial credit cards and the cards will not be offered at any of our branch locations.  After May 31st, questions or concerns related to CUETS Financial credit cards will be directed to the CUETS Financial Card Services toll-free customer assistance number (1-800-561-7849).  

As a valued customer of CUA, your business is important to us. Further communication on the changes will be made available from both CUETS Financial and CUA in the coming weeks.   We look forward to sharing more about our exciting new line of credit cards and, as always, we welcome your comments and / or questions at feedback@cua.com.

 

Sincerely,


Scott Durling
Vice President, Member Services

 

*CUETS Financial is a division of The Toronto-Dominion Bank. The Toronto-Dominion Bank is the issuer of this credit card. All trade-marks are the property of their respective owners. CUETS is a trade-mark of Canadian Credit Union Association, used under license.

 

 

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