Tele Service Phone Banking

Tele Service allows you to access your account(s) 24 hours a day through your telephone. Using the CUA branch number (337), your member number and your Personal Access Code (PAC), you can receive balance and transaction information or transfer money – all from your touch-tone phone. Contact our Customer Contact Centre at 902-492-6500 to sign up today.

CUA’s Tele Service can be reached at 902-493-4800 or toll-free in North America at 1-800-963-4848.

  • Up-to-the-second deposit and loan account balances
  • Transaction history on chequing and savings accounts
  • Available on both personal and business accounts 
  • 24-hour access, 7 days a week
  • Secure 
  • Account Inquiries - from the main menu press #1
  • Deposit account balances (#1)
  • Deposit activity (#2)
  • Look for a specific amount (#3)
  • Specific cheque number inquiry (#4)
  • Loan/mortgage balance (#5)
  • MasterCard credit card balance (#6)
  • Perform Financial Transactions – from the main menu press #2
  • Transfer from deposit account to deposit account (#1)
  • Transfer to loan/mortgage from account (#2)

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